Why We Use Panel Interviews
At SmartSurvey, we hire for both capability and values alignment. The right skills will help you succeed in your role. Living our values will help you thrive here and inspire others.
We design panel interviews to:
- Assess your skills and behaviours consistently across candidates.
- Bring together multiple perspectives from senior leaders.
- See how you think, communicate, and collaborate with different stakeholders.
Our panels are structured around our Leadership Principles – the behaviours that define what great looks like at SmartSurvey.
Our Values and Leadership Principles
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Shared Vision
One Team, One Mission / Decide with Purpose / Make the Mission Matter
Superstar Definition
Breaks silos by collaborating across functions, celebrates team wins, uses data and judgement to act quickly, and connects day-to-day work to our bigger mission.
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Transparency
Clear, Kind, and Candid / Make Complexity Simple / Approachable by Default
Superstar Definition
Communicates with honesty and empathy, simplifies complexity for all audiences, and creates safe spaces for ideas and concerns to be shared openly.
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Mutual Respect
Lift as You Lead / Embrace Every Voice / Human First, Tech Forward
Superstar Definition
Mentors and shares knowledge freely, credits others’ contributions, seeks diverse perspectives, and uses technology to enhance human connection.
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Accountability
Own It End-to-End / Feedback Builds the Future / Bias for Action
Superstar Definition
Takes full ownership of results, flags risks early with solutions, acts quickly on feedback, and drives momentum without waiting to be told.
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Responsiveness
Fail Fast, Learn Faster / Move Before the Market / Be Proactive, Not Passive
Superstar Definition
Experiments, learns, and adapts fast; spots opportunities and issues early; takes initiative to act before being asked; stays ahead of market trends.
What to Expect in Your Panel Interview
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Panels are value-based
We will ask questions that explore how you’ve demonstrated these values in your work.
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Questions are competency and behaviour focused
You’ll be asked about your past experiences, decision-making, and collaboration style.
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Different panels may focus on different values
Depending on the role, each panel will assess a specific set of principles.
How to Prepare
Review the Leadership Principals
- Think of examples from your past experience where you’ve demonstrated each value.
Use the STAR method
- Structure your answers with Situation, Task, Action, Result for clarity.
Show measurable outcomes
- Link your actions to tangible results where possible
Balance detail with big picture
- Demonstrate both strategic thinking and delivery skills
Explain your decision-making
- Share your thought process, not just the end result.
During the Interview
We want you to feel confident and use this time to showcase what makes you great. This is your opportunity to share how you work, the impact you’ve made, and the value you can bring to SmartSurvey. We’re not looking for perfect answers, but for a clear picture of your thinking, your approach, and your results.
Take a moment to think before answering. Clear and thoughtful responses are better than rushing.
Use real examples, they help us understand your genuine approach and the skills you’ve built.
Link back to the values, show us not only what you did, but how you did it.
Ask questions, this is also your opportunity to understand how we work and what matters here.