Why We Use Panel Interviews
At SmartSurvey, our interview process is designed to go both ways. Yes, we're assessing your skills and experience, but just as importantly, we want to give you a genuine sense of who we are, how we work, and what it means to thrive here.
We believe that hiring is about more than filling a role, it’s about finding people who share our values, care about their impact, and are excited to help shape the future of SmartSurvey.
Our panel interviews are one of the most important parts of that journey. They’re designed to:
Understand your approach, not just your CV. We want to hear how you think, collaborate, and solve problems.
Create a consistent, fair experience for every candidate by focusing on behaviours that matter.
Involve leaders from across the business, so you can meet future teammates and see our culture in action.
Each panel is built around our SMART Leadership Principles, the behaviours that define what great looks like at SmartSurvey.
That means you’ll be asked about real scenarios, invited to share examples, and given space to show how you work best.
It might feel like a lot of steps, but it’s really about connection — helping us get to know you and helping you decide if we’re the right place for your next chapter.
What to Expect in Your Panel Interview
-
Panels are value-based
We will ask questions that explore how you’ve demonstrated these values in your work.
-
Questions are competency and behaviour focused
You’ll be asked about your past experiences, decision-making, and collaboration style.
-
Different panels may focus on different values
Depending on the role, each panel will assess a specific set of principles.
How to Prepare
Review the Leadership Principals
- Think of examples from your past experience where you’ve demonstrated each value.
Use the STAR method
- Structure your answers with Situation, Task, Action, Result for clarity.
Show measurable outcomes
- Link your actions to tangible results where possible
Balance detail with big picture
- Demonstrate both strategic thinking and delivery skills
Explain your decision-making
- Share your thought process, not just the end result.
During the Interview
We want you to feel confident and use this time to showcase what makes you great. This is your opportunity to share how you work, the impact you’ve made, and the value you can bring to SmartSurvey. We’re not looking for perfect answers, but for a clear picture of your thinking, your approach, and your results.
Take a moment to think before answering. Clear and thoughtful responses are better than rushing.
Use real examples, they help us understand your genuine approach and the skills you’ve built.
Link back to the values, show us not only what you did, but how you did it.
Ask questions, this is also your opportunity to understand how we work and what matters here.